Workshop on the Web Help page
How is Workshop on the Web delivered?
Workshop on the Web is only available on-line. To join, you must have a valid email address.
All correspondence will be by email only. Be aware that the mailboxes of some providers fill rapidly and should therefore be checked frequently. Often, such providers do not advise us that they are unable to deliver a message for that reason.
What happens to my contact information?
Your contact information will be held by Workshop on the Web only and will not be distributed to any other party.
Is it safe to use my credit card?
Your credit card will be processed on a secure server operated by Protx (www.protx.com) and the amount due will be deducted from your account within 7 days of your order. Workshop on the Web does not have access to your credit card information if you pay online.
What happens once I've paid for my order?
You will
receive an email from us confirming your username
and password, which will enable you to access the
website. If you have not heard from us within three
days, please contact .
Why can't you just renew my subscription - I paid online last time using your secure server.
Sorry but when you buy online, we do not actually see your credit card details. These are held securely by Protx, who process your payment on our behalf.
I still have a question
If you have any problems or queries, contact .